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Current Position:Home > Social recruitment > Social recruitment Technical Support Engineer(Guangzhou, Chengdu, Beijing)
PubDate: 2014-10-15
Working Place: Guangzhou Chengdu Beijing
Position category: Full-time
Number: 0
Educational Requirements: Unlimited    
Job description and requirements:

 

Job responsibilities:

1. Broadly take charge in the technical support for special series products, pre-sale technical support for nationwide regional branches, agents (partners) and customers, and preparation of PPT for relevant documentation, solutions & related technologies of such products, and product demonstration, etc.;
2. Cooperate with sales staff for product promotion and completion of sales quest;
3. Participate in training of customers; provision of on-site or remote guidance, system installation, debugging and other after-sale technical support;
4. Research the industry competition environment; proposal of expected market demands and reasonable suggestion on implementation of product goals and product improvement planning;
5. Collect relevant technology & market information; understand competitors;
6. Take charge in communication, promotion and training of technology application.

Job requirements:

1. Bachelor (or above) degree in computer or equivalent; applicants with network engineer certificate would be preferred;
2. 3+ years’ experience in IT/security,; relevant experience in minicomputer, servers, storage, cloud computing and network; 2+ years’ sales experience;
3. Excellent writing skills; proficient in preparation of PPT and technology & service documents;
4. Excellent communication and presentation skills and good understanding ability; guidance of customers and satisfaction their actual demands;
5. Strong analytical skills, working orderliness, good organization and coordination ability; team spirit.

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Please send your resume to liyanfang@avtrace.com
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