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AVTrace HD Camera Cradle Head Connected to VSMS Is Uncontrollable

 

         When AVTrace HD Camera cradle head connected to VSMS is uncontrollable, it can be solved by following steps:
a. Check whether port cradle head protocol and cradle head address in RM are correct;

b. Confirm whether the web using VSMS can normally control cradle head (i.e. check whether VSMS configuration is correct).

 

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